Fin is the first AI agent that delivers human-quality service. Use Fin on your existing platform, or Intercom’s complete AI-first customer service platform.
In customer service, we all share the same goal: to provide best-in-class customer experiences.
AI represents an unprecedented new way—not just to achieve that goal—but to redefine it. Our AI-first platform is built on a single AI system with three major components designed to transform customer service for everyone.
AI Agent provides instant, accurate answers for customers 24/7. AI Copilot provides instant, always-on assistance for support agents. AI Analyst (coming in 2024) provides holistic AI insights and recommendations for support leaders.
All three learn from every customer conversation to improve the system. That’s what makes Intercom the only complete AI-first customer service platform. And we are determined to make Intercom the best, and the only customer service platform you will ever need.
In G2's 2025 Winter report, Intercom's Fin AI Agent is ranked first in the AI Agent category, and has the highest number of customer reviews.
G2's AI Agent score
Fin AI Agent on your existing help desk
Works with Zendesk, Salesforce and more.
View pricingFin AI Agent + Intercom's Customer Service Platform
+ $0.99 per resolution with a 14 day free-trial.
View pricing
