Our latest articles and podcasts about artificial intelligence and how it's transforming customer service.
AI & Automation 1 min read
Thanks to automation technology like chatbots, sales teams can automate away so many of the tasks that used to be manual and repetitive, dramatically changing the nature of their role.
AI & Automation 1 min read
The promise of chatbots is attractive: enable businesses to grow their revenue, 24/7 and at scale. Our new guide walks you through the fundamentals of using chatbots to acquire, qualify and convert leads.
AI & Automation 30 min listen
Sujan Patel – one of today’s most well-known growth experts – join us to discuss the power of chatbots, the most effective ways he’s seen them being used, and where he thinks the future of automation is headed.
AI & Automation 28 min listen
Conversational bot technology helps businesses go beyond human limits to connect with more prospects and customers. See how we can implement chatbots in a thoughtful way that elevates the customer experience.
AI & Automation 4 min read
Custom Bots, our new generation of highly customizable chatbots, are completely reshaping the sales process for both customers and sales teams. Find out why these bots represent a new baseline of productivity.
AI & Automation 7 min read
Building Custom Bots unearthed a significant design challenge – how do you represent the rich complexity of human conversation in a form that users can easily grasp and build with? Here’s how we approached it.
AI & Automation 5 min read
“We wanted flying cars, instead we got 140 characters.” – Peter Thiel People in tech commonly overestimate the impact of…
AI & Automation 7 min read
The sky’s the limit with how you customize a bot for your website, and with Custom Bots all it takes is an idea and a few minutes.
AI & Automation 6 min read
For product teams, complexity is a dirty word – it’s the anti-goal. You can call it “flexibility” to make it…
