Product & Design 33 min listen
Insights and lessons from some of the best people in product
When we kickstarted our podcast in Summer 2015, the job was to supplement this with a set of new, mostly…
Adam Risman
Latest posts by Adam Risman
Product & Design 30 min listen
Autodesk’s Maria Giudice on creating an experience-centered company
She’s currently the Vice President of Experience Design at Autodesk, a maker of software for makers themselves – architects, engineers,…
Product & Design 26 min listen
InVision’s Aarron Walter on design culture
He’s widely known for starting and scaling the experience design team at MailChimp, a place he called home for more…
Customer Service 33 min listen
Basecamp’s Chase Clemons on delivering better support
As a Support Pro at Basecamp, Chase Clemons has learned a few things about improving the customer experience, and he’s eager to share them.
Product & Design 37 min listen
Hunter Walk on product management
Hunter Walk knows what it takes to scale a world-renowned product. During his tenure as Director of Product Management at YouTube, he increased traffic by 40x while growing his product team from three to more than 30. Today Hunter is instilling the lessons learned with promising young founders through his seed-stage venture capital firm, Homebrew.
Product & Design 24 min listen
Inside Intercom Seattle startup panel
At the Seattle stop on our Inside Intercom World Tour, I invited founders from three of our favorite local startups…
Product & Design 22 min listen
Inside Intercom Toronto startup panel
At the Toronto stop on our Inside Intercom World Tour, I invited leaders from three of our favorite area startups…
Product & Design 25 min listen
Inside Intercom New York startup panel
And how do you scale customer support in a two-sided marketplace? At the recent New York stop of our Inside…
Product & Design 34 min listen
Facebook’s Julie Zhuo on product design
If you’re not already familiar with Julie from her must-read essays on Medium, you surely know her work. Now in year…