Daniel Harris

Published Aug 26, 2022 13 min

What are push notifications and why do marketers need them?

Published Sep 18, 2019 17 min

Does live chat really work for marketing?

Published Mar 27, 2019 3 min

Get personal: Say hello to account-based marketing in Intercom

Published Jan 2, 2019 7 min

What we shipped: 2018 year in review

Published Dec 3, 2018 4 min

Holiday messaging and chatbot tips for marketers

Published Sep 25, 2018 3 min

Revenue reporting: fresh insights for your sales and marketing teams

Published Sep 7, 2018 5 min

What we shipped: 8 new features to increase conversions and grow your business

Published Aug 30, 2018 2 min

Video Bots: The future of sales automation

Published Jul 26, 2018 8 min

What we shipped: 13 new features to drive conversions and enable better conversations

Published Jun 6, 2018 6 min

More than just conversations: the next frontier of live chat for sales