Latest posts by Dee Reddy
Sales 35 min listen
It’s the question every startup must face on its go-to-market path: when to scale and how fast to go. Mark Roberge talks to Intercom’s Kate O’Hanlon about the science that holds the answer.
Customer Engagement 35 min listen
A very special panel with some of our R+D team members – we hear how conversations with our customers have shaped our product.
Scale by Intercom 32 min listen
We hear from Carl Gold (Chief Data Scientist at Zuora) about how the subscription model is transforming legacy businesses, how companies can fight churn with data, and what Goldilocks can teach us all about growth.
Customer Engagement 32 min listen
Alex Wolf joins us for a conversation that looks at how social media is affecting our senses, how good marketing can inspire rather than distract, and how we can design better, more harmonious technology.
Scale by Intercom 30 min listen
Sprinklr’s VP of Marketing Yoli Chisholm shares what she’s learned about marketing a brand that boasts Microsoft, Samsung, and Cisco as customers.
Product & Design 30 min listen
In the latest Inside Intercom episode Jordan chats to Stack Overflow’s CEO about how community is at the very heart of what they do, how they balance this with the needs of the product and why he believes they are helping to write the script of the future.
Scale by Intercom 32 min listen
Companies have to operate with more focus and greater efficiency than ever before. Luke Diaz shares how the data provider is using automation to do what can seem impossible today – drive business growth.
Product & Design 30 min listen
Long-term trends around distributed working have been dramatically accelerated due to COVID-19. But how will we adjust to the sudden move away from traditional work environments? Daniel Scrivner believes the answer lies in asynchronous tools that allow people to get their work done without bottlenecks.
Scale by Intercom 36 min listen
In 2014, Shopify turned its attention to acquiring a new type of business: enterprise ecommerce. Shopify Plus’ General Manager Loren Padelford shares how they came to be the platform of choice for today’s biggest brands.