Product & Design 30 min listen
Intercom on Product: Accelerating your strategy after COVID-19
As businesses recover from the pandemic and new opportunities arise, what exactly should your next move look like?
Des Traynor
Latest posts by Des Traynor
News & Updates 4 min read
Conversational support is business critical – insights from Forrester research
Want to deliver fast, efficient, personal support at scale? New research shows the business benefits of switching to conversational support.
Product & Design 33 min listen
Intercom on Product: the siren call of innovation
There’s a delicate balance any product strategy needs to master: On the one hand, to build a successful business, you…
Sales 51 min listen
Bob Moesta on unleashing your sales superpower
In our latest episode Des Traynor chats Bob Moesta, the founder, maker, innovator, and professor who helped pioneer the Jobs-to-be-Done framework and has now turned his attention to demand-side sales and making it an empowering experience for all.
Product & Design 39 min listen
Intercom on Product: One for the roadmap
In this month’s episode Des Traynor and Paul Adams deep dive into the process of roadmapping – why it’s important and how it should evolve as your company scales.
Product & Design 32 min listen
Intercom on Product: Meet your marketer
In our 11th episode Des Traynor and Paul Adams discuss the importance of collaboration between product and marketing teams, especially as a company scales.
Product & Design 31 min listen
Intercom on Product: Understanding your customer is key to good product judgment
Des Traynor and Paul Adams return with episode 10 of Intercom on Product, exploring product judgment. What is it? Why does it matter? And how to develop it?
Product & Design 28 min listen
Intercom on Product: Why making every day count is key to progress
Des Traynor and Paul Adams discuss the importance of efficiency to good product principles and why it’s important to build a team who are willing make every day count
Product & Design 41 min listen
Intercom on Product: The dawn of a new decade
I sat down with Paul Adams and Emmet Connolly to reflect on the end of an era as well as the products and technology that defined 2019.