
Des Traynor
Co-founder & Chief Strategy Officer, Intercom
Des leads Intercom's R&D org and oversees its product strategy. He often speaks about product and growth strategies at conferences worldwide, including SaaStr, Web Summit, and The Next Web. You can also find him hosting the Intercom on Product podcast. Prior to Intercom he co-founded Exceptional and worked in UX design.
Published 18 min
What comes after product market fit?
Published 25 min
Why people are key to scaling your startup
Published 4 min
Making things people want
Published 3 min
Using cohort analysis to improve retention
Published 6 min
How to make product improvements to existing products
Published 6 min
Startup marketing: strategies for year one
Published 27 min
Build the right thing
Published 35 min
Bob Moesta on unpacking customer motivations with Jobs-to-be-Done
Published 57 min