Flora Devlin, Author at The Intercom Blog

Sharing the power of data through partnerships and storytelling

If you’re a data analyst, you probably believe in the power of data to make better decisions. But believing that yourself is different from inspiring that belief in others. The real challenge…

Flora Devlin

Senior Product Analyst, Intercom

Product & Design 4 min read

How design thinking can inform data problems

There is no questioning the usefulness of data in design. Data helps us understand our customers’ behavior, something that’s fundamental…

Flora Devlin

Senior Product Analyst, Intercom

Product & Design 4 min read

Closing the gap between data and product development

Our product analytics team are creatures of habit: every morning we go to the same coffee shop. The barista recently…

Elizabeth McGuane

Former Content Design Lead, Intercom

Flora Devlin

Senior Product Analyst, Intercom