Customer Service
4 min read
Intercom’s new and improved reporting features
Our new reporting features allow you to get clear, actionable insights into the performance of your entire support organization.
Gus Aldaya
Latest posts by Gus Aldaya
Customer Service 4 min read
Introducing Intercom Phone: Calls and conversations all in one place
Even with the move towards messenger-based and self-serve support, a lot of customers still want the option of phoning a business. That’s why we’ve released Intercom Phone: a phone support solution that ensures a seamless customer and team experience, with calls and conversations all in one place.