Latest posts by Gus Aldaya
Discover how Intercom’s next-gen customer service AI agent Fin delivers VIP-level gaming support at scale, boosting player engagement and revenue while maintaining compliance.
Customer Service 4 min read
Our new reporting features allow you to get clear, actionable insights into the performance of your entire support organization.
Customer Service 4 min read
Even with the move towards messenger-based and self-serve support, a lot of customers still want the option of phoning a business. That’s why we’ve released Intercom Phone: a phone support solution that ensures a seamless customer and team experience, with calls and conversations all in one place.