Kate Sugrue

In our latest “Response Time” interview, we ask Hilary Lawrence, Customer Support Operations Manager at Agorapulse, what they wish people knew about working in customer service, which celebrity would be great at their job, and more.

In our latest “Response Time” interview, we ask John Wisnieski, Customer Success Operations Manager at ArcSite, about their greatest productivity hack, what they wish people knew about working in CS, and more.

In our latest “Response Time” interview, we ask Laura Morales-Carrillo, Sr. Member Experience Manager at Maza, about the essence of great customer service, movie robot sidekicks, and more.

In our latest “Response Time” interview, we ask Steve Tondé, Support Desk Manager at PayShepherd, what movie robot they would choose as their AI sidekick, what celebrity would be great at their job, and more.

In our latest “Response Time” interview, we ask Lucía Achigar, Support Team Lead at Bunker DB, about the most valuable thing that working in customer service has taught them, which movie robot they’d choose as their AI sidekick, and more.

In our latest “Response Time” interview, we ask David Henderson, CEO of Tubular, about the strangest thing a customer has ever asked them, which celebrity would be great at their job, and more.

In our latest “Response Time” interview, we ask Crystal Stephens, Head of Customer Experience at Atlas, about the best thing a customer has ever said to them, which celebrity would be great at their job, and more.

In our latest “Response Time” interview, we ask Agnieszka Popławska, Customer Success Team Lead at Calamari, about their greatest productivity hack, and more.

In our latest “Response Time” interview, we ask Kelsey VanSleen, Customer Success and Implementation Specialist at Billy, about the most valuable thing that working in customer service has taught them, how they’d explain their job to an alien, and more.