Ulaize Hernandez Troyas

Former Product Manager, Intercom

Ulaize Hernandez Troyas is a former Product Manager at Intercom where she led strategy and development for the Intercom Inbox.

Published Jun 24, 2019 7 min

Product managers should not build the roadmap. The product team should

Published Feb 11, 2019 4 min

Stars in their eyes – why we changed our emoji ratings

Published Aug 13, 2018 8 min

Strategy over speed: How video games prepared me for life as a product manager

Product Management Intercom

Published Mar 12, 2018 7 min

Navigating the complexity of change aversion