Zoe Sinnott

Senior Product Manager, Intercom

Published Apr 9, 2025 6 min

Train Fin to behave like your best agents

Train Fin to behave like your best agents

Published Jan 25, 2023 4 min

Introducing Checklists: The fastest way to turn signups into superusers

Introducing Checklists: The fastest way to turn signups into superusers

Published Apr 12, 2022 9 min

Best practices for designing effective and engaging surveys

Published Mar 30, 2022 5 min

Introducing Intercom Surveys: Don’t just ask for opinions, act on them

Intercom Surveys

Published Oct 28, 2020 4 min

Announcing Banners – the simple new way to engage your customers

Announcing Banners