Latest posts by Zoe Sinnott
Every SaaS business faces the same challenge: how to get new customers to realize the value their product can deliver, as quickly as possible. Enter Intercom Checklists: a next-level approach to onboarding that guides your users through a specified set of tasks to deeply engage and show value in a structured, progressive way.
Customer Engagement 9 min read
Want to create effective, engaging surveys that capture – and act on – customer feedback? Here are our best practices.
News & Updates 4 min read
Intercom Surveys enable you to turn insights into action with responsive workflows that increase customer engagement, adoption, and retention. Gain valuable insights into your customers’ behaviors and needs so you can keep up what’s working and improve upon what isn’t.
Customer Engagement 3 min read
Introducing our newest message type, Banners – you can now create a message that occupies that prime real estate at the top or bottom of your app or website where it can capture the attention of visitors.
