News & Updates Archives

Bessemer’s Ethan Kurzweil on raising capital

Bessemer have invested in billion dollar companies such as Pinterest and LinkedIn, while Ethan himself has led investments in Twitch,…

Former Director of Content, Intercom

Today we released our third book, Intercom on Customer Support. It explains how we think about customer support, and the…

Co-founder & Chief Strategy Officer, Intercom

He’s a partner and co-founder at SocialCapital, Intercom’s lead Series A investor, and an early-stage investor in Box, Yammer, and…

Former Director of Content, Intercom

Building a sound, intuitive message editor for use everywhere in Intercom proved to be a much more challenging, time-consuming, and…

Former Senior Engineer, Intercom

Summer months can often slow down production as we trade in our desks for a sandy beach, but not at…

Group Product Marketing Manager, Intercom

We recently created a feature in Intercom that none of our customers were asking for – video replies. I explained why…

Principal Engineer, Intercom

If software is eating the world, then platforms are the cutlery. The Platform team at Intercom is dedicated to ensuring…

Former Manager of Engineering, Intercom

Many of our customers spend their entire working day in Intercom, switching between the inbox, user list, and user profile…

Co-founder, Intercom

Some 4-6 million years ago, the human and chimpanzee lineages began to split. Between then and the early 90s, the…

CEO, Chairman and Co-founder, Intercom