News & Updates

Not long after I joined Intercom I wrote up some notes on my first impressions of working at Intercom on…

Having a central Ops team is unfashionable at the moment. It goes against the prevailing, fully integrated DevOps mentality. But…

It’s been a productive few months for us at Intercom. With the launch of our new Acquire package you can talk to…

Earlier this year we promised we’d publish regular updates on what new features we added to Intercom, so here’s the…

Our goal for Intercom availability is that each of our public facing endpoints (In-App Messenger, the Intercom web application and…

We know that Inside Intercom readers are a fairly discerning bunch but it was only when we carried out our…

This year we’ll be posting regular updates on the improvements we’re making and new features we’re shipping in Intercom. We’re…

This is our 89th post of 2014, so we thought it’d be fun to look back at some of the…

I recently left my job at Google to head up the Product Design team at Intercom. Here’s why I thought…