![Intercom's in app messaging](https://blog.intercomassets.com/blog/wp-content/uploads/2014/09/In-App-Messenger370.png)
News & Updates 4 min read
Design principles: in-app messaging
We recently released the second generation of a core Intercom feature, in-app messages. Redesigning a core-feature is always high risk,…
All the latest news and updates about Intercom – the product, the company and the people
News & Updates 4 min read
We recently released the second generation of a core Intercom feature, in-app messages. Redesigning a core-feature is always high risk,…
News & Updates 3 min read
Intercom is not just the product – it’s also a great place to work. I recently joined Intercom, and last…
Customer Service 2 min read
We recently released a completely redesigned team inbox for Intercom to make it even easier for companies to talk with…
News & Updates 5 min read
Tech investors love SaaS companies, and 2013 was a phenomenal year for the valuations of public companies in the sector….
News & Updates 8 min read
Intercom recently completed the first phase of a major project to re-write core parts of our product using the Ember.js…
News & Updates 3 min read
Today we’re announcing the new Intercom APIs, which are an important step in creating a great platform for developers to…
News & Updates 4 min read
Rewriting core sections of your product with a framework unknown to most of your engineering team sounds crazy. But that’s…
News & Updates 4 min read
After almost a decade with The Irish Times and a 20 year career in print journalism, primarily covering technology and…
Customer Engagement 3 min read
A poorly timed message is about as powerful as a badly timed punchline. Timing is of the essence. Using Events in Intercom, you can…