News & Updates 4 min read
Ember delivers rapid improvements at Intercom
Rewriting core sections of your product with a framework unknown to most of your engineering team sounds crazy. But that’s…
All the latest news and updates about Intercom – the product, the company and the people
News & Updates 4 min read
Rewriting core sections of your product with a framework unknown to most of your engineering team sounds crazy. But that’s…
News & Updates 4 min read
After almost a decade with The Irish Times and a 20 year career in print journalism, primarily covering technology and…
Customer Engagement 3 min read
A poorly timed message is about as powerful as a badly timed punchline. Timing is of the essence. Using Events in Intercom, you can…
News & Updates 5 min read
Nothing is ever perfect. There’s always room for improvement. Make every message count. Intercom is already the easiest way to track,…
News & Updates 2 min read
Intercom now integrates with Zapier. This lets you connect Intercom with your favorite products. When you connect the apps you…
News & Updates 6 min read
I’m excited to announce today that we’ve raised a Series B round of $23M. It was led by Bessemer, investors…
News & Updates 1 min read
We’ve raised a $6MM Series A from The Social+Capital Partnership. These guys are not your average VCs. Mamoon Hamid has joined…
News & Updates 2 min read
Today I’m thrilled to announce that Paul Adams has joined Intercom as Head of Product Design. You’ll find lots about…
Customer Service 2 min read
Product demos can be a great marketing tool when they focus on giving the attendees a fantastic experience. Customers should…