News & Updates Archives

Welcoming Macey, Jeff, and Frantisek

One of the funny things about growing a startup team is that the old adage “many hands make light work”…

CEO, Chairman and Co-founder, Intercom

There are 3 types of data that every product manager or application owner should have easy access to: User Activity,…

Co-founder & Chief Strategy Officer, Intercom

It’s crucial for start-ups to know who uses their application and how. One of our goals with Intercom has been…

Co-founder & Chief Strategy Officer, Intercom

Today we launched automated emails in Intercom. A feature that evokes the old Spider-Man quote: “With great power comes great…

Co-founder & Chief Strategy Officer, Intercom

Two months ago, Darragh Curran tweeted to help us find a Senior Ruby Engineer. Today, we’re delighted to welcome him…

CEO, Chairman and Co-founder, Intercom

Our goal with Intercom is to provide a product for every single web business to help them proactively build and…

CEO, Chairman and Co-founder, Intercom

Sapient released a truly awful video today, reminding us that you can’t fake culture and you can’t buy cool. If…

Co-founder & Chief Strategy Officer, Intercom

We’ve had a phenomenal response to the product since we began our private beta back in June. It has been…

Co-founder & Chief Strategy Officer, Intercom