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AI & Automation 8 min read
Introducing Fin: Intercom’s breakthrough AI chatbot, built on GPT-4
Meet our new AI chatbot, which delivers the power of GPT-4, fine-tuned for the support experience that Intercom provides.
All the latest news and updates about Intercom – the product, the company and the people
AI & Automation 8 min read
Meet our new AI chatbot, which delivers the power of GPT-4, fine-tuned for the support experience that Intercom provides.
News & Updates 3 min read
Welcome to the February edition of Built for You! Another month, another collection of incredible new features we’ve built for…
Customer Service 3 min read
Get ahead of the trends that will shape customer support in the year ahead with Intercom’s third annual Customer Service Trends Report.
News & Updates 2 min read
We’re excited to announce that Intercom has won three TrustRadius “Best of” awards in the “Live Chat” category of their Winter 2023 report.
AI & Automation 9 min read
We’re incredibly excited to reveal new AI-powered beta features which bring the power of GPT technology to Intercom.
News & Updates 4 min read
Every SaaS business faces the same challenge: how to get new customers to realize the value their product can deliver, as quickly as possible. Enter Intercom Checklists: a next-level approach to onboarding that guides your users through a specified set of tasks to deeply engage and show value in a structured, progressive way.
Growth 34 min listen
The pandemic may have contributed to the meteoric rise of educational technology, but we’re still a long way from seeing its full potential. Can edtech companies rise to the challenge?
News & Updates 9 min read
The Intercom Content Team presents the highlights of 2022 on the Inside Intercom blog and podcast, from our special series to our documentary podcasts, and more.
News & Updates 3 min read
We are delighted to announce that Intercom has once again been recognized as among the best solutions in a number of Customer Service categories in the newly released G2 Winter Reports 2023.