The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Customer Service 4 min read

In our latest “Response Time” interview, we ask Laura Bedoya, Technical Support Manager at Vitally, about the best thing a customer has ever said to them, which celebrity would be really great at their job, and more.

Customer Service 3 min read

In our latest “Response Time” interview, we ask Scott Donnelly, Customer Operations Enablement Manager at SiteMinder, which movie robot they’d choose as their AI sidekick, what advice they’d give to their peers in the customer service industry, and more.