Fresh insights, tips and tactics for the modern-day salesperson
Sales 20 min watch
When it comes to crafting help content – in any format – you should always speak to your Sales team because help content done well should also work as sales and marketing content.
Sales 6 min read
Customer experience might seem like a complicated nut to crack but it can be pretty simple if you listen to what your customers want – a personalized, quick and low friction experience.
News & Updates 1 min watch
With the Pipedrive app, you can now create deals in Pipedrive as you capture and qualify leads in Intercom, view details about a lead’s Pipedrive deal right in your Intercom inbox, and automatically send conversations with a lead in Intercom to their profile in Pipedrive
Sales 2 min watch
We wanted to bring velocity to our sales process for emerging businesses and startups, while still creating the powerful, personal connection a demo offers, so we decided to introduce carefully crafted group demos. Here’s what we learned.
Sales 12 min read
In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. While valuable, a lack of formal sales training and sales process can seriously undermine early efforts to scale. Here are the key sales steps to adopt for strong growth, fast.
Sales 13 min read
If you are serious about improving sales performance, you need to go beyond headline KPIs and dig into underlying metrics. Here are the ones we use to drive faster growth.
Customer Engagement 6 min read
Tech stacks are the tools that marketing and sales use to reach out to customers and track results. They form…
Sales 7 min read
There’s a common mistake sales reps make when trying to hit their quota. It’s focusing exclusively on the size of their pipeline. The only problem? They’re forgetting the element of time, and that’s what makes sales velocity such a powerful metric for sales teams.
Sales 28 min listen
Matrix Partners’ David Skok joins the Inside Intercom podcast to discuss why metrics are so important to SaaS companies today, what he looks for in early stage investments, and why product-market fit is only one part of the puzzle.
