Scale by Intercom

Google’s Matt Rogers discusses the challenges faced by SaaS companies both starting out and scaling in today’s swiftly evolving market plus AI trends in SaaS.

Ed Fry, Head of Growth at Paddle, discusses how the company grew revenue by 2500%, his 5 star framework for Saas growth, and more.

Tara Robertson tells John Collins how Sprout Social built an empathetic, data-driven customer journey to ensure customer retention.

How do you ensure happy customer relationships at scale? By creating a Customer Success team to look after your customers post-sale.

The rise of the Big 3 – Amazon, Google and Facebook – means that the way we find and consume information is ever-changing. In our final episode of Scale, HubSpot’s VP of Marketing Meghan Keaney Anderson shares how marketers need to adapt their customer acquisition strategies.

From Instagram to Instacart, Bangaly Kaba’s seen what it takes to grow a billion dollar business. The Instacart VP of Growth explains how exponential business growth starts with a fundamental understanding of your customers and a patient approach to monetization.

Tara Bryant, SVP of Sales at Pipedrive, talks about how you can avoid the pitfalls of hypergrowth and how to build your sales team to scale sustainably.

On this episode of Scale, Anthony Kennada discusses whether you should create a category or enter a crowded marketplace with a disruptor product.

Six years ago, Segment were just four engineers sitting in an apartment in San Francisco with 6 months of runway. This week on Scale, we’re getting an inside look at how marketing helped them grow to a $1.5 billion dollar valuation.