Product & Design 4 min read
How customer feedback gave Shopseen the perfect feature idea
Customer feedback is a powerful source of ideas for new features but tapping into it can be hard. Shopseen is…
product management
Intercom helps you build better products. Understand how your product is being used by reaching out to the right users for contextual feedback in your app.
Product & Design 5 min read
5 product feedback mistakes we all make
It rarely makes sense to take product feedback from all users and it never makes sense to get it all…
Product & Design 1 min watch
Talk: Product strategy in a growing company
Before you launch a product you design for the behavior you expect. After you launch you design for the behavior…
Product & Design 5 min read
Before you plan your product roadmap
Are all your users using all the features in your product? Of course they’re not. Let’s talk about that. When…
Product & Design 4 min read
The blind product manager
Ask any product manager and they will tell you that seeing and talking to their users is critical to success. Yet few walk the walk. They look at analytics or outsource research, but they have never engage in conversations directly. Product managers who don’t talk to their customers are effectively blind.
Product & Design 2 min read
Start with a cupcake
The quicker you can get feedback on what you’re thinking the better your idea will be. Usage is oxygen for…
Product & Design 7 min read
Privacy implications for product design
What do you consider private? Are you happy for your phone number to be searchable online? Your age? Your home…
Product & Design 5 min read
How Baremetrics went from $0 to $14,000 per month
Eight days. That’s how long it took Josh Pigford to build and launch the foundation of what, in six months,…
Product & Design 5 min read
How product design is similar to telling a joke
Designing and shipping a good product is just as hard as telling a knockout joke, and telling a knockout joke…
