Product & Design 9 min read
Interview: Bob Moesta (Part 2 of 2)
The second part of our interview with Bob Moesta discusses topics specific to start-ups. We look at how a start-up…
product management
Intercom helps you build better products. Understand how your product is being used by reaching out to the right users for contextual feedback in your app.
Product & Design 1 min listen
Interview: Bob Moesta (Part 1 of 2)
For your product to succeed, you have to understand the mechanisms of value. What’s valuable, and when? A recent post…
Product & Design 6 min read
Focus on the job, not the customer
Personas are a tool for sharing a common vision of a target user with everyone on a project. When everyone…
Product & Design 3 min read
Gimmicks and patterns in interface design
Launching an app with distinctive interface features can work out incredibly well. Path did this last week and has reaped…
Product & Design 2 min read
Features & Physics Envy
I use the above graph to pick what features to add or improve based on how many customers use them,…
Product & Design 4 min read
Beware of icebergs
When a customer asks for a new feature, it’s quite often something that makes perfect sense. My heart says “Sure…