Product & Design 2 min read
Why the best meetings happen at the coffee dock
As a product manager, you usually have 20 things coming at you at once, and you’re constantly in a state…
product management
Intercom helps you build better products. Understand how your product is being used by reaching out to the right users for contextual feedback in your app.
News & Updates 1 min read
Our first audiobook: Intercom on Product Management
“At Intercom, we believe building a great product should be the first focus of every startup.” This was the opening…
Product & Design 30 min listen
Asana’s Jackie Bavaro on developing the role of product managers
Fast forward six years to 2017, and Asana is one of the fastest growing-collaboration software tools out there, citing more…
Product & Design 7 min read
Onboarding a product manager – do’s and don’ts in the first few weeks
Joining a new company is always hard. You know very few people, your email inbox is empty and you are…
Customer Engagement 29 min listen
Stripe’s Krithika Muthukumar on marketing whole new ideas
A key stage in the maturation of any startup is when the message behind the product becomes skillfully aligned with…
Product & Design 9 min read
Searches, notifications & emoji: What data reveals about people
Don’t mistake data for a dry collection of numbers – looked at in the right way, it offers an entirely…
Engineering 14 min watch
Striking the right balance between speed and safety
Software companies are always faced with the question of how to reach a happy medium between speed and safety –…
Product & Design 5 min read
After product launches: how to complete the feedback loop
If you work in marketing you know the drill. As your launch day comes to a close, it’s natural to…
Customer Service 10 min read
How to bolster customer onboarding with video
Onboarding screencasts are the perfect way to show off your product, and set your new users up for success. The…
