Customer Engagement
50 min listen
S.H.O.P.: Learning from the Present
In our final instalment of S.H.O.P., we’re looking at how this year’s holiday shopping could impact retail for years to come.
SHOP
Customer Engagement 45 min listen
S.H.O.P.: Making the move Online
In the third installment of our four-part series S.H.O.P., we explore the tools and tech stacks that are empowering retailers to blur the line between commerce and ecommerce.
Customer Engagement 47 min listen
S.H.O.P.: Making a Habit of it
In the second of our four-part series S.H.O.P., we examine the social changes that are redefining the retail sector and explore what our new consumption habits say about the wider world.
Customer Engagement 45 min listen
S.H.O.P.: What’s in store for the Store?
In the first of our four-part series S.H.O.P., we’re exploring the past, present, and future of the physical store in an increasingly digital world.