New at Intercom
Feature update
New
Improvement

The Messenger & Omnichannel Hub is now live 🤩

Pranava avatar
Shared by Pranava • March 20, 2023

You can now discover and manage all channels through the Messenger and Omnichannel hub.

Previously, it was hard to discover the breadth of channels that Intercom offered, because they were distributed between different places. The hub brings all Intercom’s channels into one place, so that you can quickly understand what channels we offer and choose to set up or configure them.
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  • Click ‘Messenger and Omnichannel’ on the main left-hand nav
  • View all channels
  • Click to set up/manage desired channel