New at Intercom
Bots
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New feature

Automate and deflect more conversations over social media, Email and SMS

Julia avatar
Shared by Julia • April 04, 2023

Increase the coverage of your automation using inbound custom bots over WhatsApp, Instagram, Facebook, Email and SMS to deflect, triage and route more inbound conversations more efficiently, while providing your customers with support on the channels they use day-to-day.