Initiate new 1:1 SMS conversations from the Inbox

Shared by Mary • August 18, 2022

Need to reach a specific user in a fast and direct way? You can now send 1:1 SMS conversations with your users from the Inbox.

Simply click the compose icon from the Inbox menu and select “Conversation”.

Then select SMS as the channel type, and draft your message.

To learn more, check out this article.