Australian Data Hosting

Shared by Ashley • May 03, 2022

We're excited to announce that we now offer Australian Data Hosting!

Following our launch of European Data Hosting, Australia is the latest location in our Regional Data Hosting program. This means that Australian businesses can now have their customer data processed locally when using Intercom’s platform.

The data that will remain in-region when being processed includes:

All Visitor and Contact data collected by the Messenger for a workspace
All the Conversation data that happens via the Messenger for a workspace
All the data attributes or events a customer collects on their workspace

Our regional data hosting program aims to bring the same great Intercom experience, hosted closer to home.

Read more about data hosting and how our engineering team managed this infrastructure project on our blog.