New at Intercom
Inbox

Monitor your support volume and team capacity in real time 📊👀

Mary avatar
Shared by Mary • December 07, 2021

The real-time dashboard in the Inbox helps you better manage your day-to-day support operations so you can lead high-performing, productive teams. Monitor your current support volume, key KPIs like wait time, and team capacity so you can make adjustments in real time and allocate resources effectively.

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