New to the Intercom mobile app 📱 - conversation tagging

With the latest versions of our iOS and Android apps, you can now tag conversations just like you can on the web. With this update you can also search tags, remove tags, and create new ones, giving you all the power of our web application, but on your mobile device.

To tag a conversation from the Intercom app, simply tap and hold the part of the conversation you want to tag, select “Tag this reply”, and select the tag of your choice. If you have permissions to create tags, you can also select “Create a new tag” to create a new one.

To get started, download the latest version of our app for iOS or Android.