New at Intercom
Security & Settings

Save time managing permissions and increase security with Custom Roles 🔐👥

Ashley avatar
Shared by Ashley • February 06, 2020

Now adding new teammates and managing their permissions is more efficient and secure. Custom Roles ensure every teammate has the right permissions for their role. Simply create a role that's custom to your business, such as Customer Support Representative, and configure the corresponding permissions.

Learn more about Custom Roles, available on our Premium plan.