New at Intercom
Feature update
Support

Add articles and personalized greetings to your Help Center homepage

Lorenzo avatar
Shared by Lorenzo • June 14, 2023

Introducing 2 new features to make your Help Center homepage more personalized for end-users:

  • Handpicked featured articles: now you have the flexibility to handpick specific articles to showcase on the Help Center home page. This enables your team to highlight the most relevant and important content.
  • Personalized welcome message: greet each user with a unique welcome message using attributes like first name and country. This adds a personal touch that makes users feel valued and attended to.
  • [Updated] Custom Fonts: You can now also choose from a collection of 15 custom fonts for your Help Center. More info here.

👉 See the full list of what we shipped and what's coming next here.