New at Intercom
To help customers easily find your help content organically, we've made three updates to Articles:
✅ Ensured that your new URLs keep their previous ranking signals for search engines by moving from a temporary 302 redirect to a permanent 301 redirect
✅ Adjusted redirects to include support for URL parameters, so that you can continue to track user behavior on your help content
✅ Added support for non-ASCII characters in article URLs to make links more readable for your different customers
To learn more about Articles, see our FAQ.