New at Intercom
You can now create individual leads and users directly from the People list in Intercom. This is useful for when you just want to add a few contacts at a time, such as prospects you met at an event or a lead who reached out via social media.
Take a look at our docs for more details on manually creating leads and users. If you need to add multiple people at once, you can still use one of the existing import options (available in the same dropdown) or the API.