View all your reports in one place with our new home for reporting! 📊🏠

We’ve centralized all of our reporting so that you have one, easy-to-access place to understand how Intercom is performing across every product you use. You’ll now see a dedicated tab for Reports in the main navigation bar.

In addition to housing our existing reports for Inbox, Messages, Articles, and Operator, we’re also introducing a new Overview report. View this report to get insights like:

• How many new leads and users you are tracking over time
• Which webpages, messages, and bots are driving the most conversations
• A snapshot into key metrics like median first response time and conversation ratings

For more information, check out our docs.