New at Intercom
Custom Bots can now be targeted specifically to your mobile app users! Whether your users are on the web or mobile, Custom Bots now work cross-platform to automate and accelerate growth.
Use our bots to provide better personalization at scale during critical moments of the customer lifecycle like when users first sign up for your app, or when they want to upgrade to a paid plan.
Note: To use Custom Bots on mobile you must upgrade your Mobile SDK to at least v5.3.0. Send the appropriate link to your mobile development team for SDK install instructions: iOS or Android.
For more details on how to use Custom Bots on mobile, see our docs here.