Message creation enhancements that make it easier to build high performing messages

We’ve simplified the message creation flow to make it easier for teams to launch new visitor and user auto messages.

The most notable changes are:

1. Channel selection is now done upfront followed by the message composer so that you can immediately focus on the content of your message first.
2. New steps for Scheduling (start/stop times) and Delivery (time on page, URL targeting, etc) have been created so that all relevant features live under the same step.

We’ve also introduced a few new improvements that provide more flexibility and customizability to your messages:

• You can now set multiple URL targeting rules for User auto messages and with more conditions such as ‘does not contain’, ‘starts with’, and ‘ends with’.
• Start and Stop times are now included for Visitor Auto Messages in the Scheduling step
• Stop date can now be customized and is determined by the workspace’s timezone (instead of being locked at GMT).