Make it easier for customers to find answers with improved Articles search 🔍

When customers search your help center, they will see more accurate results because our algorithm now matches entire search phrases — rather than just individual terms — and accounts for keywords in the article heading. In addition, your customers will be able to quickly determine which article is most helpful, as each result listed includes a preview of the content with the search term highlighted.

Improved search for Articles is available for any help center with English content.