🆕Automatically mark important conversations as priority with new rules ⭐

Now you can prioritize inbound conversations even faster. Priority rules let you automatically mark conversations as important, making it easier for teammates to instantly see which ones need their attention first. When creating a priority rule, you can use any details about a lead, user or company that’s tracked in Intercom, along with info about the message.

Priority rules are available now for Inbox Pro customers. To learn more about the feature, go here.