Make your conversations more productive with pinned apps and apps in email 📌📧

With apps, you and your customers can seamlessly take action right in your conversation, like scheduling a meeting or starting a video call. Now, your team's most commonly used apps will automatically appear in the bottom of your composer, so you can insert them with just one click. Plus, you can now send apps in any conversation – whether the conversation is in the Messenger or over email.

We've also made it easier to get the most out of your apps right from the beginning. When you install an app, check out the "Getting Started" tab to learn where in Intercom you can use the app and how it works.

See our docs to learn more.