Customize your workflows with our new backwards-compatible APIs and redesigned webhooks 🔄

We've revamped our APIs and webhooks to make it easier than ever to build on the Intercom platform and streamline your workflows. Our APIs are now backwards compatible – you can upgrade to the newest version whenever is best for you and have confidence that your apps will continue to function as normal in the meantime. Learn about our brand-new API version 1.1 on our API changelog, and upgrade your version right from the Developer Hub.

We've also redesigned our webhooks infrastructure to improve stability and scalability, and we've launched brand-new webhooks for snoozing and unsnoozing conversations and tagging and untagging leads. Plus, you can now easily select the webhook notifications you want to receive and request permissions for each directly in the Developer Hub.

Explore our developer docs and API changelog to learn more, or get started building an app.