🆕 Get the right conversation context, faster

Now you can customize what info you see about the leads and users you chat with in the Inbox, including the order it appears in. This lets you view information that matters most to you, first, so you can send personal replies even faster. With this update you can:

• Set what attributes you see alongside every conversation, or hide anything that clutters your view
• Reorder the sections of the conversation profile – the right hand column of Inbox – to match your workflow

Any changes that you make will be only visible to you. To customize your view now, go here.