New at Intercom
Inbox
Reporting

Spot conversation trends faster and make informed decisions with improved tag reporting

Mary avatar
Shared by Mary • June 20, 2018

Now you can filter Inbox reports by tag and analyze conversation trends on all of your tags to make data-backed decisions.

Specifically, the “New conversations” and “Performance” reports can now be filtered by conversation tags.

Additionally, we’ve expanded our tag reporting to display data for more than just your top 5 tags to give you a fuller picture of conversational trends.