New at Intercom
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When responding to inbound conversations, you want to focus your time on the customers that matter most to your business. Now, you can control which users see your Messenger.
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You can show or hide the Messenger launcher based on user and company attributes, just like you can for visitors. For example, you can choose to make the launcher visible only to VIP customers.
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To learn more about how to customize your Messenger visibility, see our docs.