New at Intercom
If you use Atlassian's Statuspage, you can display the status of your app right on your Messenger Home screen. This will reduce inbound conversation volume for your support team by proactively surfacing outage information. Your customers can also subscribe to updates (via email or text) to be alerted of any changes.
Lastly, you can control if you want only users or website visitors or both to be able to see this app. To learn more about this app see our docs or check out the new Messenger here.