Add Notes and close conversations directly from Slack with simple commands 💥

Collaborate more easily with your team and keep things tidy with two extra /commands for the new Slack integration:

• Add an internal note to a conversation by typing /note in the channel. You can @mention your teammates in notes too - perfect if you're handing a conversation over 🎉

• Easily close conversations when you’re done by typing /closed. This archives the channel in Slack and closes the conversation in Intercom so everything is kept tidy 👌

You can set up the integration from your integrations hub or find out more in our docs.