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Now more customers will help themselves with article search in the Intercom Messenger

Priyanka avatar
Shared by Priyanka • January 23, 2018

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When a customer has a question they can now quickly search for articles in the Intercom Messenger. They simply enter their query into the search bar and their search results will open in a new browser tab.

The search bar replaces the Help Center link in the Intercom Messenger.