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15 new features for sales and marketing teams 🎉

Priyanka avatar
Shared by Priyanka • September 14, 2017


In our biggest update ever, we’ve added a ton of new features to our Engage and Respond products to make Intercom the quickest way to get more leads from your website.
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Here are some of the highlights:

  • Clearbit Reveal Integration: Trigger messages and choose who can see the messenger
  • Operator Lead Qualification Skill: Auto-qualify and route leads with our bot
  • Round Robin Assignment: Evenly distribute new leads across your team
  • Qualification Profiles: Record and keep track of data about individual leads
  • Leads Report: Measure the value of live chat with all-new reports
  • Salesforce Integration: Automatically create leads from Intercom and sync data
  • Messenger Visibility: Control who can see the messenger on your website
  • Trigger Times: Send Auto Messages only when you’re available to respond

There are plenty more new features – check out this guide for the full run down on what’s new.

Or, read more about why we’ve built these new features on our blog.