New at Intercom
Outbound Messaging
Inbox
Apps & API

All-new, two-way Salesforce integration 

Nicole avatar
Shared by Nicole • August 14, 2017

We've built a brand new two-way integration that makes the combination of Intercom and Salesforce a whole lot more powerful.

  • Create Salesforce leads in one click from the inbox or profiles - no more copy-pasting 😍
  • Send conversations to Salesforce as tasks to keep track of customer interactions 🙌
  • Use Salesforce data in Intercom to get context, auto assign conversations and trigger messages 💥

Set up takes just a couple of clicks from the integrations hub. Check out our docs for more details.

Note: This replaces our previous Salesforce integration. If you're using the old integration, it will continue to work but we recommend installing the new one as it lets you do much more.